Taskpesa FAQ — online jobs in Kenya, answered.

Taskpesa is a platform that connects Kenyan youth to real remote gigs — surveys, data entry, chat support, translation and more — paid directly to M-Pesa. No CV, no laptop, no experience required.

No. Most tasks only need a smartphone and an internet connection. No prior experience is required — we guide you through your first tasks step by step.

Yes, signing up is completely free. We never ask for payment to unlock tasks, "activate" your account, or withdraw earnings. If anyone asks you to pay, it's a scam — report it to us immediately.

You must be at least 18 years old and a Kenyan resident with a registered M-Pesa phone number to create an account and receive payouts.

Click "Start Earning" on any page, fill in your name, phone number, email and a password, agree to the Terms, and you're in. It takes less than 2 minutes.

Common gig categories on Taskpesa include:

• Online surveys — quick opinion tasks, 5–15 minutes each
• Data entry — digitizing records and organizing spreadsheets
• Chat support — responding to customer chats for partner businesses
• Translation — short text jobs between English, Swahili and local languages

Browse available gigs on the Gigs section of the homepage, tap on one that fits your skills and schedule, and follow the on-screen instructions to complete it.

Most active users earn between KSh 800 and KSh 2,500 per day depending on the number and type of tasks completed. Earnings vary by gig category and how many hours you put in.

Submissions can be rejected if they don't meet the task's stated requirements, appear duplicated or automated, or are incomplete. Review the gig instructions carefully before submitting, and contact support if you believe a rejection was made in error.

Yes — over 300 gigs are added daily from verified partner businesses. Check back often or enable notifications so you never miss a fresh opportunity.

Earnings from completed and approved tasks are added to your Taskpesa balance. Withdrawals are sent directly to your registered M-Pesa number and are typically processed within 24 hours of your request.

Minimum withdrawal amounts are shown clearly in the app before you confirm a payout request. We periodically run promotions with no minimum payout — check the banner at the top of the site for current offers.

Any applicable transaction fees are displayed upfront before you confirm your withdrawal — there are never hidden deductions.

Most payouts arrive within 24 hours. If yours hasn't, first confirm the M-Pesa number on your profile is correct, then email support@taskpesa.co.ke with your registered phone number and we'll investigate immediately.

Yes, you can update your M-Pesa number in your account settings. For security, changes may require verification before your next withdrawal is processed.

On the login page, click "Forgot Password?", enter your registered email, and we'll send you a reset link.

No. Each person may hold only one Taskpesa account. Creating multiple accounts to claim the same gig more than once violates our Terms of Service and may result in suspension.

Contact support at support@taskpesa.co.ke to request account closure. Any legitimately earned, unpaid balance will be settled subject to standard verification checks.

We use industry-standard security measures, including encryption in transit and strict access controls. Read our full Privacy Policy for details on how we collect, use, and protect your information.

Yes. Taskpesa partners only with verified businesses and has paid out over KSh 42M to Kenyan youth to date. Every gig, its payout amount, and its requirements are shown clearly before you accept it.

Never. Taskpesa will not call, text, or email you asking for your M-Pesa PIN, password, or any payment to "unlock" earnings. If you receive such a request claiming to be from us, do not respond and report it to support@taskpesa.co.ke immediately.

Use the "Report" option on the gig listing, or email support@taskpesa.co.ke with as much detail as possible. Our trust and safety team reviews every report.

Violating our Terms of Service — such as submitting fraudulent task responses or creating multiple accounts — may result in forfeiture of unpaid earnings, suspension, or permanent termination of your account.